How do I make money?
Us self-employed women have to spend our time very wisely !
‘Busy-ness’ is probably our worst failing in business these days (my personal opinion)! Emails forever demanding our attention and working on items that seem to be urgent but let’s face it, it’s not the important stuff.
‘Important stuff’ being what earns us money. Responding to clients demands is necessary, but inaction on following up on leads, ensuring your sales are delivered with to the appropriate standard, making sure all your clients love your product / service and get that ‘looked after feeling’ so they continue to return for more and more of your products or service is so important.
This has been quoted so often in business books that I can’t remember where I first heard it but business is about how someone makes us ‘feel’ ! If a client feels unhappy or not looked after, will they return? I don’t want to test that. Would I return to a business if I felt I wasn’t given the attention or received the goods as I expected them or within the time frame I wanted them…. No. I wouldn’t.
Clients! That’s it in a nutshell. Are you looking after your clients properly?
Don’t get me wrong, I firmly believe that my staff are a massive asset of my business but if I don’t look after my clients, what would my staff have to do?
Taking my head out of emails and ‘busy-ness’ and setting aside time to plan my day, week or month to match deadlines I face is my most valuable time. Meeting deadlines and client expectation is key in our profession. I do my list of priorities first thing each morning (ridiculously early before anyone arrives in the office).
Time management books have taught me that ten minutes spent planning in a morning can save wasted hours during a day where we let other matters interrupt and take us away from our tasks we ‘have’ to get done to get paid at the end of each month.
Stay tuned for more updates on time management and tips for your business. Take a day out to learn more with Wendy and Sarah at their ‘Financial Confidence Workshop’ on the 24th June in the Glenview Hotel in Co. Wicklow.
Links to further information on our bios or ‘meet your hosts’ on our FB site.
Book now to avoid disappointment.